Outreach Education offers several courses that can be delivered onsite face-to-face training or as live webinars. The team enhanced online education by increasing the level of engagement and interactivity in each webinar session. We use ZOOM as the platform to connect with learners. Many of the courses are setup to be delivered in 90-minutes. We can deliver more than one session onsite per day.
Self-studies continue to be an efficient and flexible way to provide education in the province. Coming soon is the self-study module, “Sexuality and Intimacy in Continuing Care.”
PIECES™ is presented virtually.
The Virtual Dementia Tour® (VDT) is always presented as face-to-face. VDT requires the learner to participate in a 15-minute tour and return later in the day for a 60-minute group debrief. The learner must attend both the tour and debrief in order to receive a certificate.
All onsite and webinar education is delivered by 2 professional educators, unless group size supports more educators to facilitate
Up and Coming Outreach Education Webinars:
September 11, 2026 – 8:30 AM – 10:30 AM – Seniors and Addictions – To Register - https://us06web.zoom.us/meeting/register/kSMwSQLMTQWS8NGCkc4eyA
How do we support and care for seniors with addictions in the continuing care setting? Research states that alcohol is the most commonly used and misused substance among adults aged 65 years and older. Educators will outline the prevalence and implications of alcohol use by seniors, briefly touch on illicit drug use, and discuss sex addiction, food addiction and gambling. Learners will review assessment and treatment methods for the senior client with substance abuse and misuse disorders. As a group we will discuss the role of staff in caring for the senior client with addictions.
September 25, 2026 – 8:00 AM – 10:00 AM – Understanding Dementia – To Register - https://us06web.zoom.us/meeting/register/K6dkXQwRSiy2y4JkTJeF-A
This course provides a broad introduction to the world of dementia. In addition to presenting basic information about the condition itself, the module focuses on learning to understand individuals with dementia in order to support and communicate with them, thereby enhancing their quality of life.
October 2, 2026 – 8:00 AM – 10:00 AM – Fall Prevention, Least Restraints and Secure Spaces- To Register - https://us06web.zoom.us/meeting/register/-viE_7OxSpK0PbN6f6Cxdg
Falls and related injuries present urgent challenges in healthcare safety. Despite considerable efforts to prevent falls, Alberta reports the third-highest rate of hospital admissions for seniors due to falls in Canada. This module addresses key risk factors and clarifies care provider responsibilities through a dynamic, team-based approach to fall prevention and least restraint, all with a sharp focus on empowering client mobility in continuing care settings.
October 5, 2026 – 1:30 PM – 3:30 PM – Resident to Resident Aggression – To Register - https://us06web.zoom.us/meeting/register/r9a1Y2HpSsiZVUUgtSgZFA
Resident-to-resident aggression is a growing phenomenon in continuing care homes. In this course, educators will explore risk factors that can contribute to resident-to-resident aggression, as well as potential measures that may aid in preventing or reducing resident-to-resident aggression. We will use the ABCC Model to work through case studies.
October 16, 2026 – 9:00 AM – 11:00 AM – Sexuality and Intimacy in CC- To Register - https://us06web.zoom.us/meeting/register/5RapCUtoTm2zaWGm7YLbsw
The purpose of this workshop is to bring awareness of sexuality and intimacy in the continuing care setting, and recognition that sexuality has no age limit. Learners will explore their own values, beliefs and attitudes around sexuality and intimacy in the lives of senior clients with or without dementia. Educators will discuss how sexuality and intimacy impact quality of life, and will examine family influence, beliefs and barriers. Staff will consider clients with dementia and how consent is defined. A section on LGBTQ2S+ seniors will be discussed specific to challenges they face in continuing care and how health care providers can support them.
November 2, 2026 – 8:00 AM – 11:30 AM – Creating a Therapeutic Relationship & ABCCs of Behaviour Management – To Register - https://us06web.zoom.us/meeting/register/9z2DD5pwRT2xjdXMJWV1RA
A person-centred approach to building a therapeutic relationship emphasizes empathy, respect, trust, and collaboration. This approach centers on recognizing each individual as distinct, with their own values, preferences, needs, and experiences. Establishing this bond begins with attentive listening, clear communication, and affirmation of the person's feelings and choices. Care providers uphold the individual’s autonomy, engage them in decision-making, and ensure they feel acknowledged, respected, and empowered in their care. Success depends on genuinely knowing the client, grasping their specific needs, and adapting care accordingly. By fostering dignity, supporting independence, and responding sensitively to emotional and physical needs through techniques such as distraction, diversion, and re-approach, the person-centred approach strengthens the therapeutic bond and enhances care quality. The ABCCs of Behaviour Management offers a practical and structured framework distinguished by its step-by-step process for understanding and addressing responsive behaviours in older adults with dementia. Educators will present the unique features of this model and guide learners in applying it to their work setting along the person-centred approach. This approach is adopted from the Geropsychiatric Education Program in Vancouver, with some revisions.
PIECES™ Training (Virtual Delivery)
The overall goal of the PIECES™ Learning and Development program is to provide health practitioners, across the continuum of care, with a practical framework to:
- guide a holistic Person and Care Partner centered Team approach
- build the knowledge and skills necessary to support the well-being and health care of older adults at risk, or living with complex conditions and associated behavioural changes
- support an evidence-informed approach to shared assessment
- promote a collaborative process that is relationship based
Day 1 – October 21, 2026
Day 2 – November 18, 2026
To Register: https://www.showpass.com/pieces-learning-and-development-program-2-days-7/
Password: Pieces
To sign up for a webinar or for more information, please contact:
Tel: 780-679-2012
E-mail: rosehavenprogrameducation@bethanygrp.ca