Webinar Sessions

COVID-19 rapidly changed our world of training in how we deliver Outreach Education. For most of Spring and Summer 2020, COVID-19 restrictions prevented the education team from traveling to sites to provide face-to-face training. This Fall/Winter, we have started to venture out to places contingent upon sites meeting strict COVID-19 criteria and protocols.

The education team has also met education requests through live webinars (no masks required!). The team enhanced online education by increasing the level of engagement and interactivity in each session.

Self-studies continue to be an efficient way to provide education in the province. Coming soon is the self-study module, “Sexuality and Intimacy in Continuing Care.”

At this time, PIECES is presented as face-to-face education.

Up and Coming Outreach Education Webinars:

November 17/21 (10:00 – 11:30 AM) – One Happy Moment in a Day

Define person-centred care.  Review role loss and the development of roles for clients at your work site.  Identify the difference between boredom and need. Review meaningful activities as an intervention to manage responsive behaviours.


November 18/21 (2:00 – 3:30 PM) – Developing Relationships While Maintaining Healthy Boundaries

Define professional boundaries. Differentiate between boundary crossing and boundary violation. Discuss boundary issues that may arise with clients and families (touch, power, social media, gift giving and receiving, dual relationships. Provide examples of ways to maintain boundaries. 


November 22/21 (1:30 – 3:30 PM) – Understanding Dementia

This course provides a broad introduction to the world of dementia. In addition to presenting basic information about the condition itself, the module focuses on learning to understand individuals with dementia in order to support and communicate with them, thereby enhancing their quality of life


November 24/21 (1:30– 3:30 PM) – Resident to Resident Aggression

Resident-to-resident aggression is a growing phenomenon in long-term care centres. In this course, educators will explore risk factors that can contribute to resident-to-resident aggression, as well as potential measures that may aid in preventing or reducing resident-to-resident aggression. We will use the ABCC Model to work through case studies.


November 29/21 (1:30 – 3:00 PM) – Seniors & Addictions

Discuss the prevalence and implications of alcohol use in the senior population and the ramifications of abuse on the individual and families. Identify why alcohol abuse is often under-recognized and under-reported within this population. Briefly outline treatment methods and the role of the health care staff providing care to the elderly client with addictions.


December 1/21 (8:30 AM – 12:00 PM) – Creating a Therapeutic Relationship & ABCC’s of Behaviour Management

Review communication strengths and deficits of individuals with cognitive impairment.

Identify the use of verbal prompts, announcements, object cueing, touch, music, humor and client choice in activities of daily living (ADL) care. Describe responsive behaviours & the main components of the ABCC model of behaviour management. Give examples of potential consequences of responsive behaviour at the individual, residence and staff level. 


December 2/21 (1:30 – 3:00 PM) – Sexuality & Intimacy in Continuing Care

Discuss values, beliefs and attitudes related to sexuality and intimacy among elderly clients (with or without dementia). Explore the perspective of the elderly client and how family beliefs can influence choices. Explore approaches that support sexual health and intimacy with regard to elderly clients in continuing care. Discuss issues that are specific to our LGBTQ+ clients in continuing care settings.


December 7/21 (1:30 – 3:30 PM) – Fall Prevention, Secure Spaces and Least Restraint for the Elderly

Falls and injury from falls are critical issues in healthcare safety. We often hear that it’s just common-sense information, but out of all reporting provinces, Alberta has Canada’s third-highest hospital admissions rate for seniors who have fallen.  We will review fall risks and the learner’s role in a team approach to fall prevention and least restraint while maximizing the client’s functional mobility. 


December 10/21 (1:30 – 3:00 PM) – Depression in the Elderly

Depression is one of the leading causes of disability. It is important that health care staff realize that depression in the elderly is treatable and that treatment can result in major functional, social and health gains. Educators will discuss the signs and symptoms of depression in the elderly, review illnesses and medications that can cause symptoms of depression, and identify the role of health care staff in the treatment of depression.


December 14/21 (1:30 – 3:30 PM) – Understanding Dementia

This course provides a broad introduction to the world of dementia. In addition to presenting basic information about the condition itself, the module focuses on learning to understand individuals with dementia in order to support and communicate with them, thereby enhancing their quality of life


PIECES™ Training Day 1 (Virtual Delivery)

The overall goal of the PIECES™ Learning and Development program is to provide health practitioners, across the continuum of care, with a practical framework to:

  • guide a holistic Person and Care Partner centered Team approach
  • build the knowledge and skills necessary to support the well-being and health care of older adults at risk, or living with complex conditions and associated behavioural changes
  • support an evidence-informed approach to shared assessment
  • promote a collaborative process that is relationship based

Day 1 – TBA

Participants will gain an understanding of the PIECES™ program and how to use the 3- Question template. The day consists of interactive dialogue and teamwork, helping learners to build upon prior knowledge and provide them an organized framework to support older adults living with complex health issues. During Day 1, learners will have the opportunity to complete a Practical Application using the PIECES 3-Q template as a collaborative tool.

Day 2 – TBA

Learners will have the opportunity to share their Practical Application and continue to apply the 3-Q Template. We will continue to build on the learning from Day 1 with an increased focus on how the team can successfully put the care plan into practice. Learners will further explore their role as a PIECES practitioner for supporting knowledge to practice; as an individual, at the team level, and in collaboration with senior leadership and other partners.

Target Learners: Health Care Professionals (Physicians, Nurses, Social Workers, Therapists, Dieticians, Pharmacists, Psychologists, Clinical Pastoral Care Workers, etc.)



To sign up for a webinar or for more information, please contact:

Tel: 780-679-2012
E-mail: rosehavenprogrameducation@bethanygrp.ca