Webinar Sessions

COVID-19 rapidly changed our world of training in how we deliver Outreach Education. For most of Spring and Summer 2020, COVID-19 restrictions prevented the education team from traveling to sites to provide face-to-face training. This Fall/Winter, we have started to venture out to places contingent upon sites meeting strict COVID-19 criteria and protocols.

The education team has also met education requests through live webinars (no masks required!). The team enhanced online education by increasing the level of engagement and interactivity in each session.

Self-studies continue to be an efficient way to provide education in the province. Coming soon is the self-study module, “Sexuality and Intimacy in Continuing Care.”

At this time, PIECES is presented as face-to-face education.

Up and Coming Outreach Education Webinars:

Dec. 16/20 (2:00 – 3:30 pm) – Seniors and Addictions

How do we support and care for seniors with addictions in the continuing care setting? Research states that alcohol is the most commonly used and misused substance among adults aged 65 years and older. Educators will outline the prevalence and implications of alcohol use by seniors, briefly touch on illicit drug use, and discuss sex addiction, food addiction and gambling. Learners will review assessment and treatment methods for the senior client with substance abuse and misuse disorders. As a group we will discuss the role of staff in caring for the senior client with addictions.


Jan. 6/21 (1:00 – 3:00 pm) – Understanding Dementia

This course provides a broad introduction to the world of dementia.  In addition to presenting basic information about the condition itself, the module focuses on learning to understand individuals with dementia in order to support and communicate with them, thereby enhancing their quality of life.


Jan. 25/21 (2:00 -3:30 pm) – Sexuality and Intimacy in Continuing Care

The purpose of this workshop is to bring awareness of sexuality and intimacy in the continuing care setting, and recognition that sexuality has no age limit. Learners will explore their own values, beliefs and attitudes around sexuality and intimacy in the lives of senior clients with or without dementia. Educators will discuss how sexuality and intimacy impact quality of life, and will examine family influence, beliefs and barriers. Staff will consider clients with dementia and how consent is defined. A section on LGBTQ2S+ seniors will be discussed specific to challenges they face in continuing care and how health care providers can support them. 


Jan. 27/21 (0830 – 12:00 pm) –Creating a Therapeutic Relationship and ABCC’s of Behaviour Management

Building on person-centred care, the ABCC Model is a practical tool to assess and manage responsive behaviours.  Educators will present the model and guide learners in applying it to their work setting. Creating a Therapeutic Relationship (CTR) is a workshop for frontline health care workers (Nurses, Health Care Aides, Therapists and Assistants, as well as Housekeeping, Kitchen and Maintenance staff) in the three streams of continuing care.  The educators will discuss the use of distraction, diversion and re-approach as methods used to communicate with clients with cognitive impairments. Staff will learn how to develop therapeutic relationships and provide person-centred care. 


Feb. 1/21 (2:00-3:30 pm) – Developing Relationships While Maintaining Healthy Boundaries (all staff)

Boundaries are intended to set limits and clearly define a safe therapeutic relationship. In this course, staff will identify professional boundaries and explain how they protect both caregiver and client, list strategies in establishing healthy boundaries, and identify warning signs that suggest boundaries could be violated. The educators will take the learners through several case studies to help define boundary crossings and boundary violations.


Feb. 3/21 (2:00 – 3:30) Families as Partners in Care

Every family that places a loved one in a care facility will face major adjustments. The family may feel off balance through what is often a time of difficult decision-making. When families are under strain, they are less able to assist in caring for their loved one or to support the work of health care staff. At this point, it is important for staff to try to work with and support the families. Participants will learn to recognize caregiver stress, caregiver burden and burnout within a family, and identify ways to support families and facilitate family involvement as part of the caregiving team.


Feb. 22/21 (10:00 – 11:30) – Sensory Systems

Impaired sensory functioning impacts the quality of life of older people by influencing the way they experience the environment and react to stimuli, and by limiting social activities — factors which may lead to isolation and depression. Educators will review the seven senses and why sensory needs should be considered and included in the plan of care for clients. Learners will review strategies to maintain appropriate states of alertness, and will discuss the consequences of over- and under-stimulation. 


To sign up for a webinar or for more information, please contact:

Tel: 780-679-2012
E-mail: rosehavenprogrameducation@bethanygrp.ca