Rosealta Outbreak

update January 6 at 3:30 p.m.

We are very pleased to report that Outbreak protocols have been lifted. This is great news and we are very excited that some normalcy can return for our residents and their families.

While Safe Visitation can resume at the lodge, there are some restrictions:

  • Only one designated visitor per resident is allowed at this time.
  • Visits are restricted to the resident room only.
  • Visitors must complete a screening at the door. As well, please review the Risk of Unknown Exposure Checklist before coming for your visit.
  • Please use the provided disinfectant wipes after visiting and before leaving.

This also does not mean public health orders have changed and must still be followed:

  • While residents are able to leave the lodge, they are encouraged to limit outings to essential only.
  • Residents within the building must practice safe distancing and masking (unless eating at their assigned table for meals).
  • Hand hygiene and screening remain important daily practices at the lodge.

Ongoing changes to site restrictions may take place based on the risk tolerance assessments that are completed on a regular basis. This may mean more restrictions on visitations or residents only leaving the lodge for essential appointments depending on the assessment.


update January 5 at 4:30 p.m.

While the outbreak at Rosealta Lodge still continues, we are working with Alberta Health Services toward lifting it soon. We had a symptomatic staff member and are awaiting test results. Our hope is that by the end of the week the outbreak protocols will be lifted.

As we near the lifting of the outbreak, we will send out information regarding measures, restrictions, and safe visitation. When the outbreak is over, it is important to remember that Public Health Orders are still in place and followed.


update December 30 at 2:30 p.m.

We are pleased to report that all the residents who developed symptoms over the Christmas break have had no symptoms for over 48 hours and are off isolation. We have no resident or staff with new symptoms or positive cases.

We are hoping to hear more about the possible end of the outbreak next week when we meet with Alberta Health Services on Tuesday, January 5th. There will be no updates until then unless something comes up.


update December 29 at 3:00 p.m.

Over the Christmas break, we had several residents with COVID-like symptoms at Rosealta. Those who had tested negative and developed symptoms were tested again and the results were negative.

With the presence of new symptomatic residents, the outbreak protocols will be extended further. At this time, we are not sure when the protocols will be lifted. While residents are able to leave their rooms, they are not able to leave the lodge and designated persons/visitors are still restricted.

A meeting with Alberta Health Services is scheduled for tomorrow.


update December 22 at 3:30 p.m.

As you know, we haven’t had meetings with Alberta Health Services (AHS) this past while regarding the outbreak protocols at Rosealta Lodge. However, we do have some more information that may impact the lifting of the outbreak.

While we have no new positive cases, we do have three residents with symptoms. Two have been swabbed and we are awaiting results. The third had already tested positive previously.

Though we have no new cases, the presence of symptomatic residents will mean the delay of the outbreak being lifted. We are hopeful that it won’t be too much longer than originally planned. If we do not have anymore residents with symptoms, then we expect it will be later in January when AHS will declare the outbreak over.

While we understand this is not the best news right before Christmas, there is light at the end of the tunnel. Residents are able to leave their rooms and visit (while masked and distanced). A pie social is planned for Christmas Day for all the residents to gather in smaller groups and allow distancing. This is a huge improvement on morale and mental health.

Unless something arises, there will be no updates over the Christmas break. 


update December 15 at 3:30 p.m.

We are pleased to report no new cases or symptoms among residents and staff. As well, we are pleased to welcome home two residents who were in acute care back to the lodge.

With no new cases or symptoms, meetings with Alberta Health Services will be paused. We will still update families and friends if something comes up. 


update December 11 at 4:00 p.m.

We are pleased to report we have no new positive cases amongst residents or staff. As well, there are no new cases of residents with symptoms.

At this time, we have three residents who are still in isolation in their rooms but they will continue to be reassessed to have these precautions removed when appropriate. Two of our residents are still in the hospital and we send our thoughts and prayers to them and their families.

We are hoping to return meals to the common dining area (with physical distancing measures) sometime next week. We are also hopeful that with no further positive cases or new symptoms, the outbreak status will be lifted early in January. We will update everyone on what this will mean as we get closer to that date and learn more information.

Meetings with Alberta Health Services will move to Tuesday and Fridays. The frequency of the regular meetings will be reassessed as we move forwards.


update December 8 at 4:00 p.m.

We regret to report that a resident has passed away in hospital. Our thoughts and prayers are with their family, friends, and loved ones. It is never easy to accept another death has happened and we hold everyone close in our hearts during this time. We also send our prayers to the two residents still in hospital and their families.

Though we are deeply saddened by this, we are also hopeful that things are getting better at the lodge.

Today, most of the residents were able to leave their suites while wearing masks and practicing physical distancing and hand hygiene when outside their rooms and in the common areas (in technical terms, this means they have been removed from isolation precautions). We still have some residents in isolation until their symptoms disappear (or as mentioned yesterday, they are still on contact/droplet precautions). When they no longer have symptoms, they will be able to leave their suites following the same measures as mentioned above.

This is good news for residents and their well being and mental health. We look forward to welcoming everyone outside of their rooms.

It has also been decided that there will be no more prevalence testing at this time, which will be a relief to all those who have endured the testing every five days.

In terms of the length of the outbreak – the outbreak will not be lifted until 28 days have passed from the last positive test results or the last onset of symptoms (whichever is longer). That day count resets each time there is a new case. For example, if we were to receive a positive case tomorrow then the 28 day countdown resets.

This is consistent with provincial outbreak standards to help ensure seniors and other at-risk individuals living and working in those facilities are kept as physically safe as possible. Maintaining strong protections is important within these settings to minimize the introduction of and risk of virus transmission and spread.

Individuals over 60 years of age, and those with certain pre-existing health conditions, are most at risk of severe outcomes from COVID-19, especially when they live in close proximity.

We’ve also been asked why we don’t report on “recovered” cases. A recovered case is generally defined as:

  • Anyone who has gone 14 days since their swab test was collected without requiring hospitalization or additional treatment
  • If a case required hospitalization, anyone who has gone 10 days following their date of discharge
  • Two negative tests at least 24 hours apart

Even if someone no longer has symptoms or has recovered, they can still shed the virus (up to three months or longer) and could still potentially test positive though they would likely not be infectious to others. This makes it hard to report the number of recovered cases.

As well, tests for COVID-19 can only detect the virus at the time of the swab collection and provides only a point in time result. Someone with a negative test result may still go on to develop COVID-19 during the incubation period of 14 days after exposure.

The next meeting with Alberta Health Services will be on Friday. We hope to have another update for you at that time.

Today's Statistics

 

New Positive Results

In Isolation at Lodge

In Hospital

Deaths

Residents

0

13

2

5


update December 7 at 4:00 p.m.

We are pleased to report that we have no new positive test results for residents. We do have a positive test result for a staff member but there appears to be no transmission on site. Two staff members who were off due to COVID will be returning to work this week.

All residents were reviewed today for isolation precaution removals. Most residents should be removed from isolation precautions tomorrow after room cleaning. Around 11 residents will remain on contact droplet precautions until later in the week if they are asymptomatic.

We haven’t received any statistics for today.


update December 4 at 4:30 p.m.

After a few days of negative results, we regret to report that we have two (2) new Covid-positive results among residents. We are disappointed that we have more positive cases but continue to strive towards having restrictions lifted for some residents in the near future.

We want to thank our residents and families again for their patience during this time. It is an incredibly frustrating time for everyone and we hope to get through this together. Our staff on site continue to provide the best service they can.

We have received requests from families in regards to the information presented in Today’s Statistics. We are not always given the same information at each meeting with Alberta Health Services and to avoid reporting erroneous information, we try to only include statistics we are given.

Alberta Health Services will not be holding meetings with us over the weekend so we will update everyone on Monday.

Today’s Statistics

 

New Positive Results

Active Cases in Lodge

In Hospital

Deaths

Residents

0

24

3

4


update December 3 at 4:00 p.m.

We are pleased to report that we have another day of no new positive cases. While we are still waiting for some results to come in, tomorrow will see the next round of prevalence testing for residents.

There will be no updates until Monday, unless something comes up.

Today’s Statistics

 

New Positive Results

Active Cases in Lodge

In Hospital

Deaths

Residents

0

22

3

4


update December 2 at 4:30 p.m.

We are so pleased to report that we are now on Day 3 of no new positive test results. The next round of prevalence testing for residents will take place on December 4th.


update December 1 at 4:00 p.m.

We are pleased to report that we have another day with no new positive resident cases. We are still waiting for some swab results from the November 30th prevalence testing but are hopeful we will continue this trend. The next round of testing will happen on December 4th.

After the Friday testing, the Zone Medical Officer of Health and Home Care will review all the results on December 7th and develop a plan for those residents with negative results and are asymptomatic to have some precautions lifted. Once we have more information on what this will mean, we will let you know.

Today’s Statistics

 

New Positive Results

Active Cases in Lodge

In Hospital

Deaths

Residents

0

21

4

4

 

 

New Positive

Total Cases

Cleared/Recovered

TBG & AHS Staff

0

3*

2

 *yesterday’s total cases for staff included staff who are off for potential exposure and shouldn’t have been included in the results


update November 30 at 5:00 p.m.

We are deeply saddened to report we’ve had an additional resident pass away in hospital over the weekend. The Bethany Group sends its heartfelt condolences to their family and friends. Our thoughts and prayers are with them during this difficult time. We also had another three (3) residents sent to hospital who we are keeping in our hearts.

We know the toll on our residents is quite significant – being confined to their suites affects their mental health in many ways. We continue to find ways to try and help them though understand the difficulties with our current restrictions. To highlight some of the things we do:

  • Wellness checks are conducted by lodge staff four times a day
  • The Chaplain is available for any spiritual care and also checks in on residents
  • Activity packages are available for residents to book
  • An iPad is available for residents to book for activities and virtual visits with their families

This morning, staff from different sites gathered outside the lodge to decorate. They painted ground floor windows, hung bows & decorations in the surrounding trees, and placed wood Christmas placards around the site for all residents to enjoy, including those on higher floors (where we weren’t able to paint their windows). Please see the document RAL Outdoor Decorating for some pictures.

Families are also invited to decorate outside. A few ideas for adding to the outdoor decorations include hanging battery-operated outdoor lights in the trees, hanging decorations from branches, or placing wood placards with messages at the base of the trees. You can also use your imagination!

We wanted to remind family that while window visits are still allowed there are some restrictions as the building is on outbreak and droplet precautions. When visiting, windows must remain closed. To help hear one another, please use your phones while you visit on either side of the window.

Today’s Statistics

We are pleased to report no new positive cases in either residents or staff. As well, two (2) residents who were in hospital have returned to the lodge today. Two (2) staff members who were on isolation have now been cleared to return to work.

 

New Positive Results

Active Cases in Lodge

In Hospital

Deaths

Residents

0

20

3 (not all COVID related)

4

 

 

New Positive

Total Cases

Cleared/Recovered

TBG & AHS Staff

1

4

2


update November 27 at 3:00 p.m.

After a sad day yesterday, we had some good news today. While we do not know how many test results are in, we can report that we have no new positive cases for residents and staff. This is welcome news after days of uncertainty, stress, and sorrow.

We have also received offers of support for residents and staff from different areas including Addictions & Mental Health Seniors Outreach Team and the Camrose Primary Care Network. As well, a Home Care staff member filled all the bird feeders around the building so that residents could enjoy some birdwatching.

Our total number of active cases among residents is 26 with three (3) residents in hospital. We still have three (3) active cases amongst our Lodge staff.


update November 26 at 4:30 p.m.

We are again saddened to report another death of a resident in the hospital. Our heartfelt thoughts and prayers go out to their family and friends. This pandemic takes its toll as we grieve those we have lost, often without being able to gather together to lend each other support. It is also a reminder of how precious our loved ones are and how sobering an impact this virus has on us.

The lodge staff share in the grief and continue to work tirelessly on site giving care and support where they can. Our thoughts are also with them and the residents at Rosealta who continue to show us patience during these incredibly difficult times.

Yesterday, we shared information about moving your loved one out of the lodge and the considerations in the decision making process. We wanted to correct an error made in the Camrose Home Care number - please use 780-679-2900 (not 780-679-2929).

At this time, we are not including Today’s Statistics as we are still awaiting test results and don’t have fully accurate information. However, we have nine (9) new positive resident cases and two (2) new Lodge staff cases.


update November 25 at 4:00 p.m.

With the new State of Public Health Emergency in Alberta, many of us are feeling increased stress and uncertainty of what life under COVID will look like in the weeks and months to come. The limitations on connecting with family and friends is not easy for anyone. For family with residents in a lodge under an outbreak this is an especially worrying time.

We understand the concern many family members have – and we are truly grateful that our residents have so many loved ones who care about them. Over the past few days, we have received many calls, questions, and concerns that we are trying to follow up with as quickly as possible. We are also very appreciative of the thanks received from families, which we have passed along to the staff at the lodge.

One question that has been asked a few times is whether or not family can move their loved one temporarily out of the lodge and into their home. We fully understand this desire, especially with the new mandatory measures put in place across the province.

While it is possible, there are many things the resident and family must take into consideration. Alberta Health Services has an excellent document "Questions to consider when moving a family member" that highlights some of these considerations. While it says “care setting,” it also applies to lodges. As well, the CMOH Order 32-2020.

If you are considering moving your loved one home with you, please contact Camrose Home Care at 1-855-371-4122 (Continuing Care Access Line – for new patients and their family) or 780-679-2900. Home Care will connect with CDC and determine what precautions need to be in place and what supports might be required outside the lodge.

Today’s Statistics

 

Total Tested

Negative

Results

Positive

Results

In Hospital

Deaths

Residents

96

74

18

3 (one for
non-COVID
reasons)

2

TBG Staff

36

35

1

---

---

AHS Staff

 

 

2

---

---


update November 24 at 4:00 p.m.

Yesterday was a tough day for everyone and we wanted to acknowledge the staff members who have done an exemplary job in serving the residents at Rosealta during this time. We also take a moment to thank our residents and their family for their patience, understanding, and support.

While the lodge remains on outbreak and residents are isolated to their rooms, staff still connect with them and work to meet their needs. Staff visit residents four (4) times a day to check on them, deliver their meals, any packages dropped off by family members & friends, activity materials, and other requested items by residents. They also assist residents where they can in virtual visits with their families. The Chaplain on site at Rosealta also spends time with residents while supporting families and staff as well. Care needs continue to be met by Alberta Health Services Home Care staff members.

The Lodge Manager is working with Home Care to assist COVID-positive residents who weren’t home care clients to be placed on the Home Care Caseload. This will help residents who are feeling unwell to receive assistance and some care services.

Follow up prevalence testing for all lodge residents was completed today at the site. Follow up testing for staff members will be completed at the Camrose testing site. The next prevalence testing is scheduled for November 30th.

We have had questions from family and friends on whether or not they can leave packages and items for residents at the lodge. The lodge can accept items for residents under the following criteria:

  • Items are in a container or package that can be sanitized
  • The container/package is clearly labelled with the resident’s name

Staff do deliveries a few times a day so ensuring everything is labelled properly is very important to ensure things don’t get mixed up.

Another area we are working on accommodating is in regards to mail. At this time, residents are not allowed to leave their rooms to get their mail. As well, while the lodge is in outbreak, Canada Post doesn’t deliver mail to the site. However, we are working with the local Post Office to arrange a system where a non-lodge staff member picks up the mail and drops it off at the lodge safely and securely. Staff members at the lodge will then deliver the mail to resident rooms.

As you are probably aware, the Manager and staff at the lodge are quite busy. To help lessen the load for them, our Communications Coordinator is assisting with fielding calls and queries. If you have a question or concern, please contact Chantal Beesley at 780-679-3066 or email info@bethanygrp.ca. Office hours are 8:00 a.m. – Noon and 1:00 p.m. – 4:30 p.m. If she cannot answer your call right away, please leave a message and she will get back to you as soon as possible. Please note that she cannot answer questions about specific residents/family members.

We also want to notify you to a change in time for our updates. With busy schedules and workloads we need more time to collect the information. From this day forward, we will be posting updates after 3:00 p.m. This gives us time to make sure information is accurate and any communication we send out is meaningful.

Today’s Statistics

 

Total Tested

Negative

Results

Positive

Results

In Hospital

Deaths

Residents

96

74

19

1

2

TBG Staff

36

35

1

---

---

AHS Staff

 

 

2

---

---

 


update November 23 at 6:00 p.m.

We apologize for the delay in this afternoon’s update. Please see below for our message and current statistics.

It is never an easy task to notify anyone of a death but regretfully, today, we report Alberta Health Services has confirmed two Rosealta residents who were transferred to acute care at St. Mary’s Hospital for other medical reasons have died. It saddens us whenever a resident passes but under these circumstances during an outbreak it becomes particularly poignant. Our heartfelt thoughts and prayers go out to family and friends as they grieve.  

We are thankful for our Chaplaincy Team who are providing spiritual and mental health support to those impacted. Our on-site Chaplain is available to residents, staff, and family. We also are grateful to our staff who remain dedicated to our residents as we deal with this outbreak together. 

We want to assure you that the lodge and The Bethany Group are taking every action necessary to contain COVID-19 and mitigate the spread. Although no protocol is perfectly effective, our strict outbreak management policies and procedures are all firmly in place.

Today’s Statistics:

 

Total Tested

Tests Returned

Negative Results

Positive

Results

In Hospital

Deaths

Residents

96

91

74

17

1

2

TBG Staff

36

36

35

1

---

---

AHS Staff

 

 

 

2

---

---


update November 23, 2020  4:30 p.m.

We apologize for the delay in the update this afternoon and will post as soon as possible.


update November 22, 2020  5:30 p.m.

We have a total of sixteen (16) residents who have now tested positive, with three (3) at the hospital.

No new positive cases for staff. Of the total staff tested we have received thirty-three (33) negative results. Tested staff include any staff (e.g., casuals, hairdressers, journeymen, etc.) who worked at the lodge during the communicable period .

We still have pending results for some residents and staff.


update November 21, 2020  5:00 p.m.

There have been three (3) new positive resident cases with only one (1) of these residents being symptomatic. One (1) staff member has also tested positive but has been away from the worksite since November 14th.

All residents of the lodge (95) were tested November 19th. To date eight (8) of those residents tested positive.

All Lodge staff (45) were tested Nov 19th and 20th. We have one (1) positive result and sixteen (16) negative. The second round of prevalence testing for all staff and residents is scheduled for Tuesday Nov 24th

Residents remain quarantined and there is no shared dining room/visitors/or activities at this time.


update November 20, 2020  3:30 p.m.

We have one (1) new positive resident case today bringing the total to five (5) with no new symptomatic staff. We have also received two (2) negative results for residents who had previous swabs but no results yet from the prevalence testing.

The site remains in a quarantine state for the outbreak period

Under direction from the Zone Medical Officer of Health, we have communicated the need for residents to stay in their rooms and not leave the lodge except in an urgent, medically necessary situation.

The staff have done an exceptional job of adjusting and continuing to provide caring and supportive service to the residents – the wait for results is anxiety inducing, but they are managing to remain quite calm.


update November 19, 2020  3:00 p.m.

At this time, four (4) residents are now confirmed positive. 

As of noon today, all residents have been swabbed, while staff are almost complete. All residents and staff will be redone on Tuesday (five days).

Until further notice, all residents are quarantined.

Yesterday, Environment Public Health and Alberta Health Services, Infection Prevention & Control conducted a ‘COVID Inspection’ – their findings were that processes at the site are good and made a few additional suggestions that may help.


update November 18, 2020 3:30 p.m.

After a meeting with Alberta Health Services this afternoon, we have been notified one of the individuals tested earlier is positive for COVID-19. This brings the total number of confirmed cases to three (3).

Public Health will now test all residents and staff at the lodge beginning tomorrow.


update November 17, 2020 4:30 p.m.

We have received results for three of the six individuals. The three results came back negative for COVID-19.


update November 17, 2020 1:00 p.m.

Late yesterday, in consultation with the Medical Officer of Health, a COVID-19 outbreak was declared for Rosealta Lodge in Camrose. This comes after two confirmed cases involving staff and a resident who were exposed by individuals outside the lodge. 

As of this morning, there have been no other positive cases amongst staff. Six additional residents have been swabbed and we are awaiting the results. These residents are in quarantine and on contact droplet precautions. 

We are working closely with Alberta Health Services (AHS) and after investigating the level of potential exposure within the lodge, Rosealta is being placed on Outbreak protocols. This means: 

  • Visitors are not allowed into the building 
  • Group activities have been suspended 
  • No new move-ins at this time 
  • Meal service will be delivered to residents’ private rooms 
  • Dining room and common areas are closed 

AHS has determined the outbreak date as November 13th with a communicable period beginning November 11th. Outbreaks are closely monitored during a 14-day period and any new cases within that time adds to the outbreak length. The declared Outbreak will continue until lifted by the Zone Medical Officer of Health. 

We continue to work collaboratively with residents and families to mitigate the spread of the virus within the facility. At the same time, we support residents and families remaining connected through virtual means.

Regular updates will be posted in the afternoons after 2:00 p.m.