As Alberta and the rest of Canada begin to lessen restrictions and move towards life after COVID-19, we have developed our own Road to Recovery. This plan is dependent on Chief Medical Officer of Health's Orders and Alberta's Relaunch Strategy.

It is important to note that in these uncertain times, we cannot plan perfectly and at any time activities and services may be restricted again. As we learn more, we will update our Road to Recovery (Stage 2 Updated on June 24, 2020).

Important Information regarding Visits to Continuing Care Sites 


All visits must be pre-arranged with the Manager or designate

  • Must be an essential designated visitor named by the resident/legal decision maker
  • Can only visit if providing assistance to improve quality of life or care (e.g., helping at meal times) OR if the resident is at end of life
  • Only one designated visitor at a time
  • Must complete the health check (questionnaire and temperature check)
  • Must wear a mask
  • Must perform hand hygiene upon entering and exiting room and site
  • Cannot visit other residents
  • No children allowed unless visiting for end of life – must be accompanied by essential designated visitor


All visits must be pre-arranged with the Manager or designate

  • Essential designated visitors as named by the resident/guardian and one other person
  • Must sit or stand 3 metres apart
  • Must wear a mask
  • Children allowed (included in the 2 visitors maximum)
  • No one but the designated visitor is allowed into the building and must follow the protocols above
  • Must remain on property
  • Manager will set visiting times and locations, as well as determine maximum number of visits that can be accommodated with existing staffing

Essential Designated Visitors

  • Must call to arrange visit
  • Must enter site for pre-screening and receipt of masks
  • Must comply with all physical distancing public order requirements
  • Visitors should self screen prior to attending the site and cancel visit if they have any symptoms
  • Masks must be safely disposed of in garbage receptacle and not left on building grounds
  • No random visits allowed


  • Upon re-entry must wash hands/use hand sanitizer and complete the health screening


How is The Bethany Group responding?

A team of Senior Leadership and Infection Prevention & Control (IPC) staff are in communication daily to monitor and respond to the situation. This team maintains contact with the Government of Alberta and municipalities to address and respond to any concerns. 

  • We have several Policies & Procedures in place to deal with outbreaks. These are available at all our sites.
  • We have a comprehensive IPC program led by experienced staff who are monitoring and communicating the situation within our facilities.
  • Existing contingency and emergency plans are being reviewed and will be implemented as necessary. We are also in contact with municipalities and their emergency planning.
  • Our Education Department provides necessary training to ensure all staff are current and meet necessary standards.
  • Frontline staff receive ongoing education regarding Personal Protective Equipment and IPC protocols.

We are in contact with suppliers and contractors to ensure critical goods and supplies are available.

How are we protecting our residents?

Our residents are a priority and we are implementing measures to ensure their health & safety.

  • We are locking doors at our continuing care sites including:
    • Bashaw Meadows
    • Bethany Meadows
    • Eckville Manor House
    • Faith House
    • Louise Jensen
    • Memory Lane
    • Rosehaven
    • Viewpoint
    • Wetaskiwin Meadows
  • In addition to care sites, other congregate living buildings are under similar restrictions. This means they must follow the same restrictions as care sites as per the new directive from Alberta Health Services. These sites include:
    • Autumn Glen Lodge
    • Big Knife Lodge
    • Brookside
    • Deer Meadows
    • Lacombe Lodge
    • Peace Hills Lodge
    • Rosealta Lodge
    • West Pine Lodge
  • These sites will be locked down with one point of entry available. Only “essential/designated visitors” will be allowed within the sites. Please see below for the definition of an essential visitor.

The Day Program in Camrose and Wetaskiwin has been shut down until further notice.

All resident outings have been cancelled. Resident activities are limited as per Alberta Health guidelines.

The Bethany Group continues to practice high standards of cleaning protocols, including additional requirements as set by Alberta Health Services.

Meal Service

Meals in our care centres will continue being served in the dining rooms while practicing social distancing. Measures to maintain physical distance between residents during meal times have been in place and will continue to be during this time. Extra cleaning requirements and dining precautions are in place as well.

While meal service has returned to dining rooms for most sites that weren't able to over the past few months, we are still working on returning dining room service at a few places. At this time, the following places are room service only:

  • Brookside
  • Deer Meadows
  • Peace Hills Lodge
  • Rosealta Lodge

What should families and visitors do?

Please see above for more information about visiting our sites.

Essential/Designated visitors cannot visit if:

  • you have travelled out of the country or are a close contact of a person with COVID-19. You are legally required to self-isolate for 14 days.
  • you have tested positive for COVID-19. You are legally required to self isolate.
  • you have been tested and are waiting for results for COVID-19. You must self isolate.
  • you have a cough, fever, shortness of breath, runny nose, or sore throat. You are legally required to self-isolate for 10 days.

All essential/designated visitors will be subject to a screening process by a staff member. This will be conducted each time your enter the building.

If you believe you have been exposed, please take the necessary precautions. You can do a self-assessment at You may also call the HealthLink at 811 for guidance. 

If you have any questions, please contact the site where your family member resides or the Corporate Office at 780-679-2000.

What is an essential/designated visitor?

An essential visitor, designated by the Resident or guardian (or other alternate decision maker), may be a family member, friend or paid caregiver over 18 years of age. Visits from children are restricted, as children do not necessarily show symptoms of COVID-19.

Visits from a designated essential visitor are limited to situations where:

  • direct care is being provided to the Resident (i.e. feeding, constant observation for safety or participating in care when sites can’t meet resident care needs), or
  • a Resident is dying.

No social visits are permitted.

No visiting pets.

Exceptions to the above for residents who are dying must have the prior approval of the facility manager.